- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Foundever is looking for a Customer Experience Associate to join our team in Wise, VA. As a vital part of our customer service operations, you will handle inbound service calls, interact with clients through various communication channels, and utilize multiple systems to provide excellent customer support. This on-site position requires living within 50 miles of our location. If you are a problem-solver with strong communication skills and a passion for delivering top-quality service, we want to hear from you!
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of Wise, VA.
- Strong communication skills and ability to navigate screens efficiently.
- Positive attitude and eagerness to grow with a reputable company.
- Capability to work both independently and collaboratively.
- Minimum 18 years of age and high school diploma or equivalent.
- Successful background check.
A Fantastic Opportunity
Join Foundever as the first point of contact for our clients, providing professional customer service and solutions. Be part of a supportive culture that values your well-being, offers paid training, and recognizes your contributions. Help us create meaningful connections and experiences for our diverse range of customers around the world.
Benefits
- An award-winning culture with a focus on employee experience.
- On-site work environment in Wise, VA.
- Training and benefits to support your financial and personal well-being.