- Foundever
- Buckhorn, KY
- 03-07-2024
Job Description
Foundever is seeking a Customer Experience Specialist to join our team in Chavies, KY. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional service to our global clients in a supportive and dynamic work environment.
Responsibilities
- Handle inbound service calls professionally and efficiently.
- Drive customer satisfaction through various communication channels such as voice, chat, and email.
- Navigate through multiple systems and tools to assist customers effectively.
- Participate in ongoing training and skill development programs to enhance performance.
Qualifications
- Must live within 50 miles of Chavies, KY.
- Excellent communication skills with the ability to multitask on screens while assisting customers.
- Strong problem-solving abilities with a positive attitude.
- Desire to advance in a reputable company and work both independently and collaboratively.
- Minimum of 18 years old with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
Join us and experience an award-winning culture focused on employee well-being and growth. Enjoy working on site, providing compassionate customer service with the support of paid training and comprehensive benefits.