Customer Experience Specialist (No Outbound Calls)

Job Description

Join Foundever as a Customer Experience Specialist with a focus on inbound calls only. As part of our award-winning culture, you will play a crucial role in delivering exceptional customer service while enjoying on-site work. This position offers growth opportunities, paid training, and competitive benefits to support your well-being.

Responsibilities

• Handle inbound service calls efficiently.
• Enhance customer satisfaction through voice, chat, and email communications.
• Utilize multiple systems and tools effectively.
• Pursue continuous training and skill development.

Qualifications

• Strong communication skills and multitasking abilities.
• Problem-solving mindset with a positive attitude.
• Desire to progress in a stable work environment.
• Ability to work independently and collaborate within a team.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Live within 50 miles of Morristown, TN 37814.

Benefits

Foundever offers a supportive work environment with extensive training and benefits to help you succeed professionally and personally. Be the frontline representative for our clients and deliver top-notch customer service with compassion and expertise.