- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Services Specialist and be a part of our global team delivering exceptional customer experiences. As the first point of contact for clients, you will provide professional and high-quality customer service through voice, chat, and email communications. Our inbound call environment ensures no cold calling, and all calls are handled with care and efficiency.
Responsibilities
- Handle inbound service calls with a problem-solving mindset.
- Drive customer satisfaction through effective communication and resolution.
- Navigate through multiple systems and tools seamlessly.
- Engage in ongoing training and skill development to enhance service delivery.
Qualifications
- Strong communication skills and ability to multitask.
- Positive attitude and willingness to learn and grow.
- Ability to work both independently and collaboratively.
- High school diploma or equivalent, background check required.
Benefits
- Training and growth opportunities within a reliable company.
- On-site position supporting clients globally.
- An award-winning culture focused on employee well-being.
- Competitive compensation and benefits package.