Customer Services Specialist

Job Description

Join Foundever as a Customer Services Specialist, where you will play a key role in delivering exceptional customer service and support through inbound calls. Be part of a team that values growth opportunities and invests in its employees' development.

Responsibilities

• Handle inbound service calls with professionalism.
• Enhance customer satisfaction through voice, chat, and email communications.
• Navigate through various systems and tools effectively.
• Pursue ongoing training and skill development.

Qualifications

• Strong communication skills and ability to multitask.
• Positive attitude and problem-solving skills.
• Desire for career advancement within a stable organization.
• Ability to work both independently and as part of a team.
• Must reside within 50 miles of Chavies, KY 41272.
• High school diploma or equivalent, 18+ years of age.

Opportunity

As the first point of contact for clients, you'll provide professional customer service, resolving queries and complaints. Take the initiative to address customer needs within established guidelines and processes.

Benefits

Experience an award-winning culture with paid training and benefits for your well-being. Join a global CX leader committed to enhancing employee experiences and client interactions through innovative digital solutions and empathetic support.