- Foundever
- Yerkes, KY
- 02-23-2024
Job Description
Join Foundever as a Customer Support Associate in Chavies, KY and be part of our dedicated team delivering exceptional CX solutions. Our focus is exclusively on inbound customer service, technical support, and warranty services, with no outbound calls. Take advantage of paid training, growth opportunities, and a culture that values internal promotion.
Responsibilities
- Handle inbound service calls professionally and efficiently.
- Drive customer satisfaction through voice, chat, and email interactions.
- Navigate multiple systems and tools to provide effective solutions.
- Continuous training and skill enhancement programs.
Qualifications
- Available for on-site work within 50 miles of Chavies, KY.
- Strong communication skills and ability to multitask.
- Problem-solving mindset with a positive attitude.
- Desire for career advancement in a stable company.
- Ability to work autonomously or as part of a team.
- Minimum age requirement: 18 years old.
- High school diploma or GED equivalent.
- Successful background check.
Benefits
As a Customer Support Associate at Foundever, you will be the vital first point of contact, providing top-notch customer service and resolutions. Enjoy a collaborative environment with opportunities to showcase your initiative while following established processes. Experience an award-winning culture, on-site work, paid training, and comprehensive benefits to support your overall well-being.
About Foundever:
Foundever is a global leader in the CX industry, with a vast workforce delivering exceptional customer experiences to leading brands worldwide. We value every interaction and focus on creating connections through innovative solutions and empathetic service delivery. Join us in celebrating wins, savoring small moments, and fostering a culture of excellence.