Inbound Customer Engagement Specialist

Job Description

Join Foundever™ as an Inbound Customer Engagement Specialist, delivering exceptional CX solutions to global clients. Handle inbound service calls, drive customer satisfaction through various communication channels, and utilize multiple systems to provide top-tier service. Be part of our dynamic team and enjoy career growth opportunities.

Responsibilities

• Handle inbound service calls and communicate with customers through voice, chat, and email.
• Navigate through various systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and problem-solving abilities.
• Desire to advance career in a reliable company.
• Ability to work both independently and within a team.
• Must be 18+ years old with a high school diploma or equivalent.

Benefits of Joining

Enjoy a supportive culture with over 35 years of industry experience. Receive on-site training and benefits to prioritize your well-being while delivering exceptional customer service. Be part of a global leader in CX with opportunities for growth and development.