Intuit Customer Experience Associate

Job Description

Foundever is seeking a dedicated Intuit Customer Experience Associate to join our team in Morristown, TN. As a key member of our customer experience solutions delivery team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems efficiently. This role offers comprehensive training, growth opportunities, and the chance to be the frontline ambassador of our commitment to exceptional customer service.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate through multiple systems and tools to provide accurate assistance.
• Engage in ongoing training and skill development to enhance performance.

Qualifications

• Strong communication skills with the ability to multitask effectively.
• Solution-oriented mindset with a positive attitude.
• Desire to grow within a reputable company.
• Capability to work both independently and collaboratively in a team environment.
• Must be 18+ years old with a high school diploma or equivalent.
• Live within 50 miles of Morristown, TN.

Benefits

Join an award-winning culture with a focus on employee well-being and development. As part of Foundever, you will have the opportunity to make a difference and create value through empathetic customer interactions and innovative solutions. Enjoy on-site work, paid training, and competitive benefits that prioritize your financial, physical, and mental health.