Practice Assistant

Practice Assistant

Location: 60 Merritt Blvd. Fishkill, NY 12524

Hours: Monday Friday, 8:00am to 5:00pm EST

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life s best work.

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner
• Verifies insurance information, address and phone number of the patient, registers new patients
• Arrives patients on the computer for scheduled appointment
• Collects and posts co-pays; Batches out at the end of the work day
• Schedules patients for future appointments
• Assists therapists with paperwork needed for pre-certification of therapy visits
• Answers telephone, takes messages for therapists
• Confirms new patient appointments for the next day
• Performs clerical duties such as copying, faxing and filing
• Performs related work as required

Requirements

• High School Diploma/GED (or higher)
• 2+ years of customer service experience
• 2+ years of medical office experience
• Intermediate level of computer proficiency