- Foundever
- Whitesburg, TN
- 02-23-2024
Job Description
Join Foundever as a Customer Experience Specialist with a focus on inbound calls only. As part of our award-winning culture, you will play a crucial role in delivering exceptional customer service while enjoying on-site work. This position offers growth opportunities, paid training, and competitive benefits to support your well-being.
Responsibilities
- Handle inbound service calls efficiently.
- Enhance customer satisfaction through voice, chat, and email communications.
- Utilize multiple systems and tools effectively.
- Pursue continuous training and skill development.
Qualifications
- Strong communication skills and multitasking abilities.
- Problem-solving mindset with a positive attitude.
- Desire to progress in a stable work environment.
- Ability to work independently and collaborate within a team.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Live within 50 miles of Morristown, TN 37814.
Benefits
Foundever offers a supportive work environment with extensive training and benefits to help you succeed professionally and personally. Be the frontline representative for our clients and deliver top-notch customer service with compassion and expertise.