Customer Services Associate (No Cold Calling) Wise, VA

Job Description

Join our team at Foundever as a Customer Services Associate (No Cold Calling) in Wise, VA. We prioritize delivering exceptional customer experiences, focusing on inbound service calls and support. As part of our team, you will interact with clients, provide professional assistance, and navigate various systems to ensure customer satisfaction. This role offers growth opportunities and a supportive work environment.

Responsibilities

• Handle inbound service calls efficiently.
• Interact with customers via voice, chat, and email to enhance customer satisfaction.
• Navigate through multiple systems and tools effectively.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to multitask while assisting customers.
• Problem-solving mindset and eagerness to advance in a stable company.
• Ability to work independently and collaborate within a team.
• Must be 18+ years old with a high school diploma or equivalent.
• Living within 50 miles of Wise, VA is required for this on-site position.

Benefits

• Receive paid training and growth opportunities.
• Be part of an award-winning culture with a commitment to employee well-being.
• Work on site and use your compassion skills to help customers.
• Prioritize your financial, physical, and mental well-being with our benefits.