Customer Services Specialist (Inbound Calls Only) Wise, VA

  • Foundever
  • Pound, VA
  • time-alarm-solid 02-23-2024

Job Description

Foundever is currently seeking a Customer Services Specialist (Inbound Calls Only) to join our team in Wise, VA. As a Customer Services Specialist, you will be the first point of contact for our clients, providing professional and high-quality customer service through inbound calls. Enjoy the opportunity to work on-site, using your compassion and problem-solving skills to assist customers effectively. We offer paid training, benefits, and a rewarding work environment to support your well-being and career growth.

Responsibilities

  • Handle inbound service calls with proficiency.
  • Drive customer satisfaction through voice, chat, and email interactions.
  • Navigate through multiple systems and tools efficiently.
  • Participate in ongoing training and skill development.

Qualifications

  • Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
  • Strong communication skills and ability to multitask while assisting customers.
  • Positive attitude and eagerness to advance in your career.
  • Ability to work both independently and as part of a team.
  • 18 years of age or older with a high school diploma or GED equivalent.
  • Successful completion of a background check.

Benefits

Join a dynamic team with opportunities for growth in a reputable company. Enjoy competitive pay, benefits, and a supportive work environment that prioritizes employee well-being.