Customer Support Representative (Wise, VA)

Job Description

Foundever is now hiring Customer Support Representatives in Wise, VA. Join our team and become part of a company dedicated to delivering exceptional customer experience solutions globally. As a Customer Support Representative, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through multiple systems and tools to provide top-notch service.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Must live within 50 miles of Wise, VA.
• Strong communication skills and multitasking ability.
• Problem-solving mindset.
• Desire to grow within a reputable company.
• Enjoy working both independently and as part of a team.
• Minimum 18 years old with a high school diploma or equivalent.
• Pass a background check.

Benefits

Join a supportive and award-winning work environment with opportunities for growth and personal development. Receive on-site training and competitive benefits that prioritize your well-being.