Intuit Customer Experience Specialist (Inbound Calls Only)

Job Description

Join Foundever as an Intuit Customer Experience Specialist (Inbound Calls Only) and play a crucial role in delivering exceptional customer service to global industry clients. As part of the team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service, all without cold calling.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Continuous training and skill development.

Qualifications

• Strong communication skills and ability to navigate between screens while assisting customers.
• Problem-solving mindset and a positive attitude.
• Desire to grow with a reputable company.
• Ability to work independently and collaboratively.
• Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
• High school diploma or equivalent.
• Must pass a background check.

Benefits

Enjoy an award-winning culture, on-site work environment, paid training, and comprehensive benefits that prioritize your financial, physical, and mental well-being. Be part of a global leader in the CX industry and experience the satisfaction of helping customers with compassion.