- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Description
Join Foundever as an Intuit Customer Services Associate responsible for handling inbound service calls and driving customer satisfaction through voice, chat, and email communications. This on-site position in Wise, VA offers the opportunity to be the first point of contact for clients, providing professional customer service and resolution of inquiries or complaints.
Responsibilities
- Handle inbound service calls and provide exceptional customer support.
- Drive customer satisfaction through voice, chat, and email communication channels.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to navigate systems while assisting customers.
- Problem-solving skills with a positive attitude.
- Desire to grow your career with a reputable company.
- Ability to work both independently and collaboratively in a team environment.
- Must reside within 50 miles of Wise, VA and be 18 years or older with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
At Foundever, you'll enjoy a supportive culture focused on employee well-being, paid training, and benefits that encompass your financial, physical, and mental health. With our commitment to delivering exceptional customer experiences, you'll have the opportunity to make a meaningful impact while working on-site.
About Foundever
Foundever is a global leader in customer experience solutions, serving over 750 leading brands worldwide with innovative thinking and digital solutions. As a part of our team, you'll join a community of diverse professionals dedicated to creating connections and value conversations for customers across the globe.