- Teleperformance USA
- Port Saint Lucie, FL
- 02-27-2024
Job Title: Licensed Insurance Representative - Onsite
Company: Teleperformance USA
Job Type: Full-time
Location: Port Saint Lucie, Florida
About the Company
Teleperformance is a global, digital business services company delivering advanced, digitally powered services to streamline business processes for leading brands worldwide.
Job Description
As a Licensed Insurance Representative based on-site in Port Saint Lucie, Florida, you will play a crucial role in handling customer inquiries and providing innovative responses. Collaborating in a dynamic environment, you will interact with a diverse range of individuals, making each day unique and challenging.
Responsibilities
- Handle inbound and outbound customer inquiries.
- Provide exceptional customer service through attentive listening.
- Maintain confidentiality of customer information.
- Resolve issues promptly and effectively.
- Communicate with customers to ensure satisfaction and retention.
- Assist customers in selecting appropriate insurance plans.
- Handle sensitive healthcare situations with compassion.
Requirements
- Minimum of 6 months customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work in a team environment.
- Proficient in using desktop computer systems.
- Must possess a home state Life & Health Insurance License.
- Logical reasoning and organizational skills.
Benefits
- Paid Training
- Competitive Wages
- Full Benefits Package (Medical, Dental, Vision, 401k, etc.)
- Paid Time Off
- Employee wellness programs