Pre-License Training- Onsite

Job Description

We are hiring a Pre-License Training-Onsite Representative to join Teleperformance USA at our Port Saint Lucie, Florida location. As a key contributor to our dynamic team, you will handle and respond to customer inquiries, provide excellent service, and explore innovative solutions to address various concerns.

Responsibilities

• Handle and respond to customer inquiries in a professional manner.
• Provide exceptional customer service through active listening and thoughtful responses.
• Ensure the confidentiality and sensitivity of customer information.
• Strive to resolve issues promptly and efficiently on the first call.
• Communicate effectively with customers to build trust and rapport.

Requirements

• Minimum of 6 months of customer service experience.
• Proficient in typing with a minimum speed of 25 words per minute.
• High school graduate or GED equivalent.
• Comfortable working with desktop computer systems.
• Strong oral and written communication skills.
• Previous call center experience is preferred.
• Logical problem-solving abilities.
• Flexible availability for various shifts.

Join Our Team

At Teleperformance, we are committed to creating a positive and inclusive work environment where employees are valued, supported, and encouraged to excel. Join us in delivering the best customer service and making a real difference in people's lives.