Referral Coordinator II

Job Description

We are seeking a highly motivated individual to join our team as a Referral Coordinator II. In this role, you will be responsible for supervising and training our scheduling staff, as well as performing the day-to-day duties of a Referral Coordinator.

Essential Functions

• Train and supervise new hires, provide performance retraining and assist in implementing new departmental procedures.
• Cross-train current staff in scheduling and referrals, and conduct job shadowing for employees from other departments.
• Demonstrate and test new workflows and products, establish process steps for staff rollout.
• Create and maintain training manuals for centralized scheduling and referrals.
• Collaborate with the Manager to develop performance audits for scheduling and referral staff.
• Perform tasks in both scheduling and referral coordinator roles, including templating for providers' clinic schedules.
• Develop and provide customer service training for the onboarding process.

If you are a highly motivated individual with a passion for providing excellent patient care, we invite you to explore this exciting opportunity. We offer competitive pay and benefits, along with prospects for professional growth and advancement within our organization.

Competitive Pay & Benefits

We offer comprehensive benefits including Medical, Dental, Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life insurance.