Physical Security Customer and Facility Installation Specialist

  • Flexential
  • Charlotte, NC
  • time-alarm-solid 03-12-2024

Job Description

The Physical Security Customer and Facility Installation Specialist at Flexential is a key role responsible for planning, scheduling, and supervising physical security installation projects from start to finish. This position involves sourcing physical security technologies, assets, and labor, as well as implementing, programming, and troubleshooting security systems.

Key Responsibilities

  • Configure servers, workstations, panels, and programmable components.
  • Act as the primary contact for physical security installations and issues.
  • Plan, supervise, and control security system installations.
  • Procure equipment for installations.
  • Prepare progress reports and documentation.
  • Evaluate system performance and maintain standards.
  • Stay updated on industry developments.
  • Manage worksites for construction projects.
  • Provide direction to contractors.
  • Collaborate with various stakeholders.
  • Design, implement, and manage security systems.
  • Communicate with end users and support ticketing system.
  • Coordinate with cross-functional teams.
  • Create and improve internal processes and training materials.
  • Participate in incident management and upkeep of documents.
  • Provide on-call support and travel as needed.

Required Qualifications

  • Experience in supervising vendors and projects.
  • Proficiency in managing purchase orders.
  • Technical expertise in low voltage systems.
  • Effective project management skills.
  • Ability to interpret engineering documents.
  • Strong knowledge of networking and security systems.
  • Experience in maintenance scheduling and problem resolution.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office and security protocols.
  • Clear thinking and adaptability to technology changes.
  • Ability to work independently and in teams.

Preferred Qualifications

  • ASIS Certification.
  • Experience in access control, CCTV, and intrusion systems.
  • Knowledge of network design and software applications.
  • Certifications in IT-related areas.

Physical Requirements

  • Ability to sit, stand, and lift weight.
  • Moderate keyboard usage and travel flexibility.

Benefits of Working at Flexential

  • Medical, Dental, Vision, and 401(k) options.
  • Flexible spending accounts and insurance coverage.
  • Life and disability benefits.
  • Ample leave and wellness programs.
  • Rewards and recognition initiatives.

Base Pay Range

The annual salary for this position ranges from $86,000 to $96,000, based on experience and qualifications.

EEO Statement

Flexential is an equal opportunity employer committed to diversity and inclusion.